Following a review of the pending complaints, Pune Municipal Corporation (PMC) Additional Commissioner Prajit Nair has directed all concerned departments to clear the backlog within the next few days. He has also instructed officials to ensure that every complainant receives a proper response. Pune: More than 500 civic complaints filed by Pune residents through online grievance portals are still pending, with over 300 of them awaiting action for more than three weeks.